• LetUsBook sells no goods or provide any service to its members directly. Members get services from their organizers and LetUsBook only provides a platform for organizers to provide services to its members. To facilitate this, LetUsBook implements a wallet system for handling all the financial transactions for all its members including organizations.
  • LetUsBook charges its members booking fee, waitlist fee, pooling fee, preorder fee, payment fee, transfer fee, membership setup fee. Members are not automatically eligible for refund of any these fees unless refunded under the sole discretion of LetUsBook.
  • LetUsBook charges its organizers organization setup fee, engagement setup fee, facility setup fee and commission. Organizers are not automatically eligible for refund of any these fees unless refunded under the sole discretion of LetUsBook.
  • LetUsBook has no control over the fees charged to members by organizers. Any refund request should be made directly to the organizers and not to LetUsBook. Members must read T&C of organizers before availing their services. LetUsBook will not entertain any complaints from members on the non-refunded money from organizers.
  • All the incoming money for members is first credited to member wallets and only the remaining money in the wallet is available for dispense.
  • All the refund to members from organizations is first credited to member wallets from where organizers can issue an offline payment in any form to members or members can request LetUsBook for an online payment for the money left in the wallet.
  • If the wallet balance is negative, incoming refund or credit is adjusted with the wallet balance and the member is eligible for refund only for the remaining amount left in the wallet.
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Contact
LetUs Group of Initiatives
TC 30/71(2), Wisdom Gardens, Vivekandapuram, Peroorkada, Thiruvananthapuram,
Kerala 695005
India
0889-128-0386 (Office)
0889-128-0386 (Mobile)